General conditions - Groups


Conditions of application

  • Reductions are applicable for a minimum of 10 persons
  • They are applicable for a single or return journey
  • Members of a group cannot travel separately under any circumstances either on the outward journey or on the return journey
  • Passengers not present on the outward journey or the return will lose their entitlement to a reduction for the whole trip.

Complimentary travel

  • 1 person accompanying the group free of charge (except taxes and port fees) per group of 25 paying passengers
  • Coach drivers: free of charge (except taxes and port fees) for 1 driver

Port taxes and transport tax

  • Taxes in force according to the port, the date and, if applicable, the type of vehicle

Conditions for cancellation of groups


During the deposit phase :

  • In the case of partial cancellation:  no penalty
  • In the case of total cancellation:  refund of 90 % of the amount of the deposit


Once the ticket has been issued, if cancellation takes place :

  • Food is not refunded
  • From 30 days to 8 days before departure


Refund of 90 % of the amount cancelled (partial or total)

  • Less than 8 days before departure :

Partial cancellation = refund of 50 % of the amount cancelled
Total cancellation = refund of port taxes only

After departure : no refund (only port taxes are refunded).

 


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